When your dealership is Platinum Support certified, you can be sure your servicing dealer is fully committed to providing a level of service that far exceeds industry standards. The extranets give you access to parts ordering, warranty and service procedures, so you can fix the problem at your own location rather than paying for service. Our dedicated bus technicians and engineers will help you solve the problem, directing you to the information you need, connecting you with a dealer who is an expert in state-specific requirements, or walking you step-by-step through the process.
This Thomas tradition began as a traveling bus, instructing 10 students at a time. Today, it has grown into a weeklong curriculum held twice a year for customer technicians throughout North America.
Our training certification courses give participating technicians extensive, hands-on training and 28 credit hours of continuing education in less than a week. And your technicians will return to your shop with knowledge and skills that can greatly increase vehicle uptime for your fleet. Find a Thomas Built Institute near you. At Thomas Built, we even have an efficient system for spreading the latest knowledge throughout our service network. We simply train the trainers. That is, service trainers at our dealerships receive factory training each year, so they can educate their team, expanding the knowledge individual technicians pursue on their own.
The program has three distinct levels, which enable dealerships to utilize service personnel efficiently, some focusing on basic repairs and others handling the most sophisticated systems. And you can get your buses back on the road as soon as possible. This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Reject Read More. Close Privacy Overview This website uses cookies to improve your experience while you navigate through the website.
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